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Unified Communications

BBH Solutions has been certified by Cisco Systems as an Advanced Unified Communications Specialized Partner since 2006. Our solutions integrate real-time services such as voice (IP telephony), video conferencing, mobility, and call control with unified messaging services (voice mail, email, and fax). Cisco Unified Communications solutions allow organizations to streamline business operations by enabling better collaboration and communication with customers and coworkers. Benefits include:

  • Speed business processes by integrating voice, messaging, and presence services
  • Reduce overall cost of network ownership by consolidating voice and data services on a single, secure IP network
  • Lower monthly toll and leased line charges
  • Simplify cabling and wiring requirements

Cisco Unified Communications solutions fit the needs of businesses from the SMB (Small-to-medium) to the enterprise. 

Unified Communications for Small Business: The Cisco Unified Communications Series 500 for Small Business is an affordable, easy-to-manage communications system. The series eliminates the need for multiple servers and combines voice, data, video, security, and wireless capabilities. It integrates with existing desktop applications such as calendar, email, and customer relationship management (CRM) programs.

Unified Communications Manager Express: Cisco Unified Communications Manager Express provides call processing to Cisco Unified IP Phones for small or branch-office environments. It enables the large portfolio of Cisco Integrated Services Routers (ISRs) to deliver unified communications features that business users commonly use to meet the voice and video communications requirements of the small or medium-sized office.

Unified Communications Manager Business Edition: Cisco Unified Communications Manager Business Edition integrates voice, messaging, mobility, and video capabilities onto a single server. It provides a smooth migration from an outdated PBX system to unified communications.

Cisco Unified Communications Manager: Cisco Unified Communications Manager (UCM) is an enterprise-class IP telephony call-processing system that provides traditional telephony features as well as advanced capabilities, such as mobility, presence, preference, and rich conferencing services.

Utilizing Cisco technology as the foundation for our converged network designs, we offer solutions that integrate seamlessly to address business-critical needs of our customers:

Cisco Unified Contact Center Express: Cisco Unified Contact Center Express is designed for midmarket, enterprise branch, or corporate departments requiring a sophisticated customer interaction management solution for up to 300 agents. This solution is easy to use, secure, virtual, and highly available.

BlackBerry Mobile Voice System (MVS): BlackBerry® Mobile Voice System (BlackBerry® MVS) is designed to unify fixed and mobile voice communications to enable business users to use their regular desk phone numbers and extensions from their BlackBerry® smartphones. Users benefit from one business phone number, one caller ID, and one voice mailbox, resulting in fewer missed calls and missed opportunities while working away from the office.

IP Trade Networks: IP Trade offers the first secure, highly available trading turrets and Attendant Console platforms that fully integrate as SIP endpoints on IP PBX systems, including Cisco Unified Communications Manager.

Sagemcom: Sagemcom is the global leader in advanced fax server solutions for IP networks. Its field-proven XMediusFAX™ leverages IP telephony and Unified Communications (UC) systems to enhance productivity, collaboration, and ROI by integrating fax on the desktop. Deployed worldwide in enterprises and service provider sites since 2002, XMediusFAX delivers scalable, secure and survivable FoIP solutions.

IPcelerate: IPcelerate provides an applications framework and products for companies adopting Voice-over-IP. IPcelerate's Network IP Applications (NIPA) Framework has become the foundation for embedded VoIP products and solutions found in the smallest emerging businesses to the largest enterprise organizations. IPcelerate products extend the capabilities of the Cisco Unified Communications platform and provide customers with important status/situational alerts, messaging to large groups, call recording, paging and a host of other important business impacting applications.

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