BlackBerry Technical Support Services
The BlackBerry® Technical Support Services (BTSS) program provides flexible and scalable support options designed to meet your organization's needs, regardless of the size or complexity of your BlackBerry deployment. BTSS customers receive direct access to BlackBerry technical experts. In 2009, BlackBerry enhanced its support program to better suit the needs of the Small-to-Medium Business (SMB) and the Enterprise. SMB support packages provide affordable technical support directly from BlackBerry support experts. Enterprise programs offer relationship-based support and access to hightly experienced technical support experts and proactive maintenance services.
BBH Solutions is one of the leading resellers of BlackBerry® Technical Support Services agreements in the United States. Our expert staff can help you to choose the level of support that best suits the needs of your organization. To have someone contact you about BlackBerry® Technical Support Services, please fill out the form below:
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To view the Client Access Licenses (CAL) on BlackBerry Enterprise Server version 5.0:
- In the BlackBerry Administration Service, on the Servers and components menu, expand BlackBerry Solution topology > BlackBerry Domain > Component view.
- Click BlackBerry Administration Service.
- Under the License Summary, the Used licenses show the number of active Client Access Licenses on the BlackBerry domain.
To view the Client Access Licenses (CAL) on BlackBerry Enterprise Server version 4.1 SP2 to SP6:
- Open BlackBerry Manager.
- In the left-hand pane, select BlackBerry Domain.
- Click the Global tab
- Expand Account in the Tasks section and click License Management.
- License Used shows the number of active Client Access Licenses on the BlackBerry domain.
